"Confirm your CANCELLATION in writing up to 15 working days before the event and receive a refund less a 10% service charge. Regrettably, no refunds can be made for cancellations received less than 15 working days prior to the event.However, SUBSTITUTIONS are welcome at any time and is done at no extra cost. The organisers reserve the right to amend the programme if necessary.
INDEMNITY: Should for any reason outside the control of organizing company, the venue or the speakers change, or the event be cancelled due to industrial action, adverse weather conditions, or an act of terrorism, organizing company will endeavor to reschedule, but the client hereby indemnifies and holds organizing company harmless from and against any and all costs, damages and expenses, including attorney's fees, which are incurred by the client."