Automation will be the future of collections for utilities

06/06/2018 at 10:27am Debbie Nolan, commercial director, Arvato Financial Solutions "Debt recovery is repetitive and process heavy, requiring the management of a significant amount of often disparate customer information" Bad debt continues to be a big problem for utility businesses. Last year a major report from Ofwat and PwC highlighted the amount of revenue owed to water providers alone has topped £2.2...

Mastercard Wins Patent for Blockchain Travel Itinerary Bidding System

consumer, privacy, Iot,

Financial services giant Mastercard has won a patent for a blockchain system that allows travelers to submit desired itineraries and merchants to submit bids for each service request. The patent, awarded to Mastercard by the US Patent and Trademark Office (USPTO) on June 7, aims to streamline the global travel industry by connecting travelers to a wider range of hotels,...

Understanding Blockchain 101: Untangling Myth from Reality

CIO Network Insights and ideas for technology leaders.  Opinions expressed by Forbes Contributors are their own. Randy Bean | Contributor Blockchain is the latest business and technology Holy Grail du jour. It is this year’s Artificial Intelligence or Big Data – both now “so yesterday” when measured by fervor. I recently wrote in this space about How Blockchain is Impacting Healthcare and...

Robotic Process Automation And Artificial Intelligence In HR And Business Support – It’s Coming

Iot, HCL,

Bernard Marr , CONTRIBUTOR Opinions expressed by Forbes Contributors are their own. The use of robotics and advanced analytics are apparent and mature in industrial settings, while in support functions such as HR, it has the potential to be just as revolutionary but the uptake has been a little slower. For example, in HR, onboarding – the process of hiring new members...

Is the future of wallets on the blockchain?

15:30 07 Jun 2018 In this guest editorial Gabriele Giancola, co-founder and chief executive of qiibee, a blockchain-powered loyalty ecosystem, explains what a digital wallet is and why they are essential for cryptocurrency There were some 21mln digital wallet transactions last year Cryptocurrencies have been capturing the attention of investors, users and bystanders alike, which was largely driven by the steep incline...

Automation will be the future of collections for utilities

agile, devops

Debbie Nolan, commercial director, Arvato Financial Solutions 06/06/2018 at 10:27am "Debt recovery is repetitive and process heavy, requiring the management of a significant amount of often disparate customer information" Bad debt continues to be a big problem for utility businesses. Last year a major report from Ofwat and PwC highlighted the amount of revenue owed to water providers alone has topped £2.2...

Former GE CEO: Workers must lay out welcome mat for automation

consumer, privacy, Iot,

BY R. DANES Updated 12:49 EST. 07 June 2018 Headlines warning that automation will sweep away countless jobs aren’t hard to find online lately. But some technology experts contest that automation tools won’t evaporate workers, but rather they’ll free them from drudgery. With plumbing and pencil-pushing automated away, workers can set their brains on harder problems that demand novel solutions. The predicted...

Robotic Process Automation vs. Business Process Automation in the Modern Customer Centric Enterprise

RPA is just one automation tool that can play a role in a larger automation / improvement strategy, where technologies such as Business Process Automation or Business Process Management (BPM) also play a role. There’s a lot being said about robots these days and about Robotic Process Automation (RPA). RPA describes a software development toolkit that allows non-engineers to quickly...

Denmark Joins EU Blockchain Partnership, Plans to Implement Tech in Shipping

By Molly Jane Zuckerman | 5 June 2018 Denmark has signed a declaration to join a total of 24 European Union member states that support pan-EU blockchain standards and solutions, local news outlet Finans Watch reported June 4. The EU blockchain partnership was formed on April 10 as part of the European Commission’s Digital Day with the intention of enhancing cooperation among member states for developing blockchain tech. Brian Mikkelsen, the...

We need to talk about blockchain — together

blockchain, capital market, equichain

Tara Norton and Michael Rohwer Tuesday, June 5, 2018 - 12:12am Blockchain, a permanent digital record, can be changed by consensus among participants, and when new information is entered, it cannot be deleted. We need to talk about blockchain. Blockchain offers immense opportunities to achieve business and sustainability goals, but it will take serious collaboration to unleash its full potential. Companies are experimenting with applications of...